In July the CBI / Qinetiq published its report on
Excellence in Service Innovation, to raise awareness of service sector innovation, highlight the drivers and barriers to growth and share best practice across the sector.
Tim Bradshaw of the CBI gave an overview of the report findings, along with practical tips on how to emulate these service companies in their incorporation of innovation.
This was followed by a real life case study from Legal & General and Cardiff University, featuring Professor Mansel Aylward CB, Cardiff University.
Members then had the opportunity to question the panel -incorporating the speakers and David Rosser, Director CBI Wales - during the Q&A session.
- Understand and manage the impact of external barriers to growth
- Recognise the drivers for change and the risks involved
- Learn about different innovation types and which companies exemplify these
- Follow the best practice of these successful service companies
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Analysis
Total number of people registered: 131
Total number of people attending: 88 (67% of those registered)