Speaker

Liz Mihell
Managing Director, John Lewis Cardiff

Programme

• The John Lewis model and its continuous innovation
• Why the company came to Cardiff and the challenges they faced opening a new store during a recession                                           
• The Staff Factor - their number one priority                                       
• The company’s plans for the 21st Century Shopping Experience
• Q&A Session

Delegate Feedback

Answers are out of 5
How did you rate the meeting overall?
Average answer = 4.5 (2010 average: 3.8)

Analysis

Total number of people registered: 116
Total number of people attending: 84 (72% of those registered)

Presentation

To follow